According to a study by Gallup, 50% employees quit their bosses and not their jobs. This alarming data point is in itself enough to point to the role managers and leaders play in employee experience and retention as well as the top line. Invariably, effective management practices need to be a key area of attention for organizations today. Effective management practices are not only about getting the work done efficiently. Rather its importance lies in ensuring that in addition to the work being done, there is progress for both the individual and the organization at large. While managers and leaders themselves play an important role in developing effective management practices, organizational support makes the process seamless and more impactful.
Effective Management Practices: The Manager’s Role
There are some key effective management practices that leaders can adopt to successfully mentor and navigate their organization towards success.
Be consistent: One of the first effective management practices is consistency. Managers must be consistent across different avenues. On the one hand, their performance across tasks should be consistent. On the other hand, the way they react to the behaviors and actions of others must be uniforms. For instance, one should not reward a behavior by a certain employee and disregard and punish the same by another.
Understand your team: The next one in the list of effective management practices is understanding one’s team. This involves making an effort to communicate and collaborate with team members. This involves being clear in what you say and expect out of them, setting the goals and showing empathy. According to a study by Interact, 69% of managers are uncomfortable communicating with employees. This trend must change to augment manager effectiveness.
Build authentic relationships: In addition to understanding the team, it is equally important to build authentic relationships. As another one of the key effective management practices, managers must facilitate building trust and confidence in their teams. The road to building such relationships starts with being transparent in whatever one does. Additionally, managers must be fair in their decisions and create credibility for their teams to respect them and augment effectiveness in the way they lead. A report by IBM illustrates that 83% of employees experienced a more positive work environment when they felt there was trust in their managers. Building trust and authentic relationships breed manager effectiveness.
Lead by example: Finally, managers who really wish to lead effectively, lead by example. Expecting others to perform to the best of their abilities while the management doesn’t walk the talk is ineffective. Managers must lead by the way to efficient performance. Creating the right expectations for team members to follow becomes a key motivator in effective management.
Role of the Organization
While there are important steps and actions that managers must take to lead effective management practices, organizations also play an equally important role to equip managers with the necessary resources and assistance. To begin with, organizations should clearly define what effective management means to them. This involves clarity in metrics and indicators across business verticals that define success. Additionally, organizations can experiment with investing in soft skills training and coaching programs for managers to help them develop the key competencies to lead their teams effectively. Ignoring effective management practices comes at the cost of poor organizational performance and team high team attrition rates. Providing managers with the right resources and support can help them build strong teams, a positive work culture and ultimately a healthy organization.