The Ultimate Guide to Performance Management

Performance management is an ongoing process of communication between a supervisor and an employee that occurs throughout the year, in support of accomplishing the strategic objectives of the organisation. The communication process includes clarifying expectations, setting objectives, identifying goals, providing feedback, and reviewing results. It is a continuous and systematic approach to ensure achievement of organisational business goals by streamlining the employee performance and efforts to match the set goals efficiently.  

Performance management helps create a work environment where people are motivated to perform to the best of their potential to produce desired results and beyond.

Performance Management covers the entire spectrum of activities such as:

• Goal setting, 
• periodic performance review against the set goals, 
• 360 degree feedback between team members, managers, and peers
• Performance evaluation based on the review and communication
• Recording and reporting of the evaluation
• Development of learning tools to address training needs identified from the evaluation
• Reward and recognition of superior performance

This guide will help you to:

• Determine the need for implementing performance management framework 
• Evaluate your existing performance management practises 
• Implement new frameworks to improve the quality of communication taking place within your workforce. 
• Provide a detailed view of the Continuous Performance Management framework

Who should read this guide?

Business Owners – aiming to build a market leading organisation, this guide will give you an insight into the benefits of performance management and help you build a roadmap on implementing it in your setup.

HR Leaders – looking to create a culture of excellence in your organisation and establish an environment of equal opportunity and recognition. 

HR Practitioners / Policy Implementers - implementing performance management in your organisation, to provide practical step-by-step instructions on setting it up and ways to improve its overall efficacy.

Regardless of your objective, when you’re ready to make performance management in your organisation a nuanced, scientific activity and drive your people to achieve greater results, we’re here to help you achieve those goals. Our expert team of Subject Matter Experts  at Superbeings and deep-learning base analytical tools can help you set up an end-to-end performance management framework in your organisation.  

How is the guide organised?

This guide explores Performance Management in 3 stages:

1. Definition and Stages of conventional Performance Management
2. Alternate concept of Continuous Performance Management
3. Steps and best practises for implementing Continuous Performance Management

This guide begins with understanding the Definition of Performance Management, its significance to the organisation’s success, the 4 stages of Performance Management, and the differentiating factors between performance management and performance appraisal.

Once you have acquired a clear understanding of the basic elements and the importance of Performance Management, we delve into an alternate approach to the practice of Continuous Performance Management. We will delve deeper into this novel concept as more and more organisations are embracing it for its specific benefits and the section will help you prepare to join the league.

The guide then moves to connect the OKR principles with Performance Management and also the role of technology in its implementation. 

To summarise, This guide will familiarise you with the various aspects of implementing performance management in your organisation such that it becomes a blueprint for you to roll out your own Performance Management program. In order to help you apply the concepts from this guide to your organisation, we have included the following additional resources at the end of each chapter:

4. Checklists 
5. Self-Evaluation Exercises / Questionnaires
6. Templates