7
min read
Select the best OKR software for your organization, answer key buying questions and follow best practices with our step-by-step buyer’s guide
7
min read
If your organization is committed to driving a high performance culture, OKRs or Objectives and Key Results, must definitely be a part of your growth journey. And as a leader with a vision, you must have contemplated adopting an OKR software to make your journey seamless.
However, are you struggling with which OKR software to go for which fits in your budget and is also able to support your dynamic needs?
If yes, then you have come to the right place.
In this article, we will help you find the best OKR tool for your specific needs. Here's what we will discuss here
An OKR software is designed to help you put a structure to your entire process of formulating and implementing OKRs. They enable you to make collaboration towards a shared goal seamless. Put simply, the right OKR tool can make the journey to building a high performance culture easy to navigate.
Here are the top benefits of using an OKR software:
With the right OKR software, you can easily assign goals and tasks to the respective members in the team. This gives everyone the visibility of what they are responsible for and how they are contributing to organizational success. This is bound to increase engagement, focus and dedication.
An OKR tool powered by AI helps you ensure that your OKRs and goals are aligned with your company values. You can easily undertake an analysis to ascertain that the new objectives and intended results do not conflict with the basic fabric and the values the organization stands for.
Not only can the OKR tool help you in assigning goals, but it can also enable you to monitor progress on each OKR. Take a break from anticipating and contemplating what could go wrong and focus on achieving goals instead.
To learn more about the benefits of an intuitive OKR software, read this
If you are convinced about the benefits of adopting an OKR tool, let us now focus on the key steps you must follow to find the best one for your unique business needs:
Start by creating a list of requirements or objectives you would like your OKR software to fulfil.
Do you want your OKR tool to simply set the objectives or do you want to ensure maximum visibility, transparency and accessibility among all employees too?
Create an organization-wide consensus on what you seek to achieve with your OKR tool.
Different OKR software caters to different team sizes. Therefore, you need to contemplate the number of team members who will be using the tool. Furthermore, if you are a fast growing company, you are likely to expand your team size soon.
Therefore, select a tool which offers you the flexibility to scale up and down without burning a hole in your pocket.
If you have to toggle between multiple tools, it will be rare that your team will actually use the OKR software. Hence, identify the top integrations you use and ensure that the tool you choose supports those integration.
For instance, SuperBeings offers sophisticated integrations with chat platforms such as GChat, MS Teams and Slack, as well as data and project management software like Jira, Trello, Github, Hubspot, MySQL etc. to minimize the need for context switching.
Check out 50 SuperBeings integrations, click here
You also need to focus on how well you understand OKRs. If you are introducing the whole OKR framework in your organization for the first time, go for an OKR software that provides OKR coaching by OKR experts as well as facilitates OKR training and onboarding support for all users.
The right OKR software will help you set the right goals, leverage best practices, and ultimately make the most out of OKRs.
Any OKR software can offer several features and functions. However, you may or may not require all of them. In fact, you may find some of the premium features not aligned with your requirements at all. Therefore, based on your objectives, understand the features and functions you do need, like reporting, goal assignment, goal visibility etc. before making a choice.
You must also take into account your budget and finances when deciding on the right OKR tool. If you are in the growth stage of your business journey, you may have certain financial restrictions and must choose a tool which can offer you the best within your budget.
Start by making g a list of basic features that you need your OKR software to perform and create a base budget around that. Then use that list to compare the OKR tools available in the market to make an informed choice.
Ultimately the success of your OKR software will depend on how effectively your team is able to use the same. Therefore, focusing on user experience is extremely important.
Answer these simple questions:
These are some areas that you need to take into account to understand how the users (your team members) will react to the tool as well as how much time they would need to spend managing it.
Finally, you will be sharing a lot of important information about your company as well as the team members over your OKR software. Such information and data needs to be protected and privacy must be maintained.
Therefore, you must check whether or not your OKR software is compliant with the major data protection and GDPR guidelines.
To make your journey towards finding the best OKR tool easier, we have compiled a list of questions that you may want to answer while comparing the different available options.
Many OKR tools will only give you an overview and not the big picture of what you seek to achieve. They will majorly adopt a quantitative approach and give you insights in the form of data points and figures.
However, you may want to choose a tool which can help you derive meaning from each data point. The right OKR software will be able to understand the challenges your team is facing. Otherwise, you may achieve the key results, but you will end up compromising on creating the right culture.
If you are growing fast, you will be scaling up in no time. But will you be able to scale up with the OKR tool you have chosen is a question you need to ask yourself. The ideal situation is to anticipate a situation where your team has grown considerably.
In such a scenario, contemplate whether or not the platform in question will be able to address all your needs and expectations.
You may want to gauge whether you will be able to link OKRs across the organization or will the tool allow different teams to set different timelines, etc.
SUPER TIP: When you choose an OKR software, aim to find the best one and choose it for the long run.
The best OKR tools not only help set the goals and objectives and align the responsibilities, they go beyond to help monitor progress. This way you can keep track of your status on the growth journey and take effective actions to accelerate the same.
For instance, SuperBeings allows better goal transparency and collaboration across teams and departments by giving team leaders the opportunity to link OKRs and track collective progress accordingly. Moreover, it allows you to integrate OKRs with 1:1 check-ins to help team members and leaders always stay on top of high priority goals.
Finally, an OKR tool should not intimidate your team members with big objectives and key results. It should focus on creating an inspirational culture where employees are made aware about their contribution to organizational success. This will motivate them to outperform themselves.
The right OKR software should help initiate the right conversations where team members can share feedback on what is working and what is not. Invariably, they can change the conversation narrative from a top down approach to ensure that problems are discussed before they stunt growth and collaboration becomes seamless.
It is evident by now that the right OKR tool can help your team move towards a shared goal at an accelerated pace. One such tool that can help you power your OKR journey is SuperBeings. With SuperBeings’ OKR feature, you can put your key objectives at the center of your business processes and get everyone to row in the same direction. You can also integrate your OKR analysis with SuperBeings’ guided 1:1 and continuous feedback features to drive seamless continuous performance management.
Along with all the above mentioned features, SuperBeings also help you with flexible OKR frameworks to allocate strength-based goals and configure visibility, track employee performance in real time and AI-driven recommendations to take impactful actions.
To see all of these in action, book a free demo today. No credit card required.
The Ultimate guide to setting and implementing OKRs
Master OKRs in 10 days with our free OKR email course
If you are trying to design a continuous and comprehensive performance management system, you would know the importance of conducting a 360 degree feedback. However, to make this exercise most effective, you need to go beyond simply involving everyone in the process to getting the process right — most importantly asking the right feedback questions to each stakeholder. This article will focus on how to write 360 feedback questions that create maximum organizational impact.
Let us quickly start by understanding what you must include in your 360 feedback questions to make it more effective.
Read: How and when to conduct 360 degree feedback
Without wasting any time, let’s dive into the 10 tips that can help you in writing excellent and effective 360 feedback questions.
Keep the language easy to understand and avoid using technical jargon. Make sure everyone is able to gauge the same meaning of the question and the focus is not lost in translation.
Keep adding the questions list for your next 360 degree feedback to your records throughout the year.
Since 360 feedback should focus on all aspects of an employee, if you add questions at different times, they will be more relevant
Ensure that the questions don’t have an inherent bias or don’t push or influence the respondent to answer in a specific manner. Make sure that the questions can have varied options as answers and not a singular focus because that’s what you want as a result. Furthermore, the questions should not create a bias in the mind of the reader of any kind.
Focus on one specific attribute or competency for each question. Don’t try to include everything in a single question to keep the number of 360 feedback questions low. You will end up receiving responses for only a part of the question and it will confuse the respondent too. For instance, if you want to talk about collaboration, do not couple it with factors like leadership skills or problem solving.
Before you start framing the questions, identify the key competencies that are most important for your organization as well as the role. Competencies could include communication, innovation, strategic thinking, etc.
Make sure that as a whole, all the questions cover all aspects you want to gauge the employee on from an organizational and functional role perspective. However, don’t overstuff too many competencies, keep them relevant to the employee in question. For instance, a person in sales may not need a question on technology knowledge as a part of 360 feedback questions.
In addition to being specific, be clear on what you wish to gauge or understand with every question you ask. For instance, a question on whether or not the employee pays heed to the opinion of others can help understand the level of active listening and a spirit of inclusion.
You need to have a fair balance between open ended and close ended questions.
A very long or complicated process is likely to reduce participation and defeat the purpose. Therefore, keep the count of 360 feedback questions to a maximum of 30-40 and make it very easy to participate and complete the same. Preferably, disseminate it through your existing communication/ collaboration tools.
Finally, make sure that the questions are framed in a way that is simple to evaluate. Too complex evaluations might take too much time and delay the action and execution, leading to reduced faith and impact on 360 degree feedback.
To ensure that your questions are relevant and specific, you can start with writing 360 feedback questions for different situations and contexts. Put simply, in this section, we will focus on what you should be asking and when. It will also help you in picking the right questions for the right employees, instead of bombarding everyone with the same questions.
These questions will help you understand what your team members think about the overall management at your organization and the effectiveness of specific team leadership.
These questions can help you understand the level of communication efficiency in your organization to ensure there is no gap between intention and execution.
Use these questions to identify and nurture employees that show leadership potential to build an effective succession pipeline.
These questions can help you understand how committed your employees are towards the organization, which will impact their level of engagement and quality of work.
You can leverage these questions when you wish to understand which employees are quick to think on their feet and will be able to address problems/ challenges that might come their way.
These questions can help you gauge the level of alignment between what your organization stands for and the core values/ beliefs of your employees.
Read: Strategic goal alignment: How to align team and organizational goals
Focus on these questions when you want to understand how well your employees are able to connect with their peers and other stakeholders.
These final set of questions can help you gauge how efficiently the employees are able to get work done. This points to the presence of the right skills to utilize resources in the best way possible.
To keep the entire survey with 360 degree feedback questions interesting and engaging, you can experiment with different question formats and templates. While some of your questions can have simple Yes/No answers, some can have multiple choices along with room for providing open ended answers as well. Here is an easy to follow template you can leverage.
Key competency: Strategic decision making
Top line: The employee/ subject name is able to
Attributes:
Spectrum
Open ended questions
Once you roll out the survey with your 360 feedback questions and receive the answers, you need to analyze the responses to come up with a final report and plan of action. However, any response analysis is subject to biases and other factors which might put the validity and reliability of the report into question. Fortunately, you can leverage these following practices to eliminate such instances:
Before concluding this article, we would like to discuss the top 8 questions that most managers have when it comes to 360 degree feedback, highlighting concerns they may be having.
Highlight how the performance and feedback on the performance of others is likely to have an impact on their performance too. Make them believe they can be an integral part of the growth journey for their team members.
Make the feedback anonymous to prevent sugar coating. At the same time, do not rely upon a single review as the ultimate feedback for any employee. Analyze at least 2-3 feedback responses for each employee to get the real picture.
3. How to make the process time effective?
Leverage technology platforms to roll out the surveys and collect responses. Furthermore, you can rely on the NLP sentiment analysis to gauge insights from open ended questions in addition to trend generation based on quantitative questions.
Check out how SuperBeings can help you conduct seamless 360 degree feedback. Book a free demo today
Highlight the positive impact of participation as a whole. Make it an interesting part of the employee lifecycle. Provide employees designated time within their work schedule to provide feedback. Do not make it an added burden. Additionally, keep the process simple with not a lot of questions at once.
Depending on the nature of the organization you can decide on the level of anonymity. Facilitate anonymity will help you fetch greater and more authentic responses. However, sometimes, you might struggle with context in this case. Therefore, you should adopt an approach of flexible/ partial anonymity.
Create a business case for 360 degree feedback. Illustrate how it can lead to a better employee experience, strategic learning and development, greater employee retention and other aspects which can lead to better performance and productivity.
Ensure that your questions are neutral and don’t lead to a specific sentiment or response. For instance, if you want to gauge punctuality for an employee, don’t use statements like do you think the employee is always late to work, rather focus on how would you rate the punctuality and sense of time for the employee?
Try to conduct 360 feedback on a regular basis and not wait for the end of the year to ask all the questions. Maintain a cadence to gauge responses.
As we end this discussion, it is clear that if you want to write 360 feedback questions in an effective way — you need to adopt an all encompassing approach, taking into account the different aspects of employee attributes, performance, personality and behavior.
It is, therefore, ideal to leverage platforms like SuperBeings to help you roll out, gather and analyze the responses using NLP and automation for best results. You can leverage our best practices to not only get the questions right but to also enable your managers to facilitate employee development at the end of the process.
If interested, feel free to book a demo today. No initial commitment required.
How and when to conduct 360 degree feedback
In the recent years, there has been a lot of attention that is being given to employee feedback, performance reviews and evaluation as a part of the whole performance management system.
While a major focus has been to prepare managers to give feedback in a constructive and effective manner, paying attention to employee self evaluation is equally important. Knowing what self appraisal comments to use can play a major role in helping employees to effectively reflect and evaluate their performance and convey it effectively to the rest of the team.
The purposes of employee evaluation and performance review in general have been talked about time and again. However, self appraisal takes the process of evaluation at a very personal and individual level, leading to a more pronounced understanding of an employee’s performance. Some of the top benefits of employee self assessment include:
Read: Employee self assessment: How to write a great one
In the section above, we have talked about the purpose or the need of self evaluation mostly from the perspective of the employee. However, self appraisal, when done correctly, has equally compelling benefits for the team as well as managers. A quick snapshot is captured below:
With self appraisal, employees become active participants in their review and appraisal process, rather than simply being passive recipients. Consequently, they feel valued, motivated and the level of engagement increases. Furthermore, with greater engagement, levels of commitment, retention and productivity go up.
When employees take a step back to reflect on their performance with self appraisal, they become more receptive to diverse ideas. Put simply, in the absence of self reflection, they will have a hard time gauging where they need to improve. Consequently, they will be defensive when a manager or the team gives them feedback on the same. However, self evaluation will help them accept the gaps and be open to learning and growing.
When employees reflect on their performance and identify the development areas, they will don a problem solving hat on to accelerate their professional journey. Through the course of time, this problem solving attribute will become a part of their skill set which will benefit the team and the manager greatly.
As a result of greater alignment due to self reflection on the strengths and areas of development, teams will see a greater sense of accountability to bridge the gaps identified. Under conventional circumstances, performance improvement might be seen as just a tick in the box by employees. However, after self appraisal, employees truly acknowledge and accept the need to bridge those gaps and take greater ownership and accountability.
Now that you have an understanding of why self appraisal matters, let’s quickly look at how to make it most effective. If you are experimenting with self evaluation for the first time, it can be an overwhelming activity for your employees. It is human nature to feel uneasy when you’re expected to evaluate your own performance. However, if you provide your employees with some comments they can use for self evaluation as a starting point, you can make the journey easier for them.
Put simply, self appraisal comments are common statements that can be customized by your employees during the self evaluation process, especially, if they find themselves at a loss of words to describe their performance
These phrases are available for both strengths and areas of development to help employees paint a realistic picture of their performance. Here are the top 100 self appraisal phrases that you can use for different performance parameters.
Use these self phrases to reflect on your clarity of communication, willingness to listen to others, etc.
These self evaluation phrases reflect how reliable or dependable you are for your team members, especially under special circumstances.
Using these self appraisal phrases can help indicate how invested or engaged you are in taking ownership of work without being asked to at times.
Similar Read: 150+ performance review phrases for managers
The following self appraisal comments are important to help review your performance on the basis of how punctual and attentive you are.
Use these self evaluation phrases when you want to highlight your strengths/ areas of improvement of working with the team, your collaboration skills, etc.
Creativity self appraisal comments can help you in reflecting on how effectively you are able to come up with novel and innovative solutions to challenges and new ideas to augment the impact and value created.
The following phrase can create a picture of your quality of work and how much attention you pay while undertaking a particular task during your self reflection process.
You can use these self appraisal comments to illustrate how well you understand what is expected out of you and how well you are able to deliver on the same.
Customer satisfaction self evaluation performance phrases help gauge how effectively you are able to address customer requests or complaints that leads to a higher Net Promoter Score, brand credibility, etc.
Finally, these self-appraisal comments can help you highlight your growth plans towards your professional development and impact on the organization.
With a broad understanding of the more than 100+ self appraisal comments that you can use as a part of your self evaluation process, let’s move to this concluding section. Here, we will focus on sharing a few templates that employees can use to articulate their performance in an effective manner.
The self evaluation phrases mentioned above can be added at the right places in these templates to give a holistic picture of one’s performance. A few things to focus on include:
In the last <performance period>, I have successfully <activity/ initiative undertaken> which led to <tangible impact (metrics)> for the organization.
My focus was on <a detailed view of everything that was done> which resulted in <accomplishments>.
Overall, I believe that I have been able to create an impact by achieving <top 3 achievements> and seek to amplify the same in the future.
I believe that the last <performance period> has been full of learning and development for me.
While I was able to <quick snapshot of achievements>, I acknowledge that I need to pay attention to <areas of improvement>.
I believe that this focus will help me <intended outcome for improvement>.
Towards this, I will ensure that I consistently work towards <improvement plan (courses, behavioral changes)> to achieve <SMART goal>.
That said, self appraisal is an extremely crucial step of performance review. As a manager you must encourage your team members to provide honest reflection on their performance without being afraid of any negative consequences. Apart from providing the self appraisal comments mentioned above, you can also use assessment tools to make self appraisal a common practice within the organization.
Custom Pulse Surveys by SuperBeings can help you with understanding their needs and help you support them better. If interested, book a free demo today.
Employee Self Assessment: How to write a great one
150+ performance review phrases for managers
How to use custom pulse surveys to enhance employee experience
Holistic performance reviews are integral for any organization that seeks to create a high performance culture. However, the nature of performance appraisals has undergone significant transformation with a focus on 360 feedback and review.
One of the key pillars for the same is employee self assessment and self appraisal. Through the course of this article, we will share with you why self assessment is important and how you, as a manager, can help your employees get it right to facilitate maximum impact.
As the name suggests, employee self assessment or self reflection is the practice or process where employees reflect on and assess their performance over a period of time to identify accomplishments, development areas and other performance aspects
The aim of self assessment is to get the employees’ view of their performance and add the information and data to manager and peer feedback. This can enable organizations to get a holistic understanding of the employee performance and gauge the overall contribution, some of which might be invisible from a macro view. Here are a few reasons why employee self assessment as a tool for performance review makes sense for growing organization:
With the rise of continuous performance management and regular review and appraisal, your self assessment process should follow a similar approach.
Instead of pushing employees to assess and reflect on their performance at the end of the year, you should encourage them to conduct regular self assessment
On one hand, regular and continuous performance linked self appraisal by employees will ensure that no part of their performance goes unnoticed. On the other hand, it will constantly give them a chance to reflect on their performance and improve on the development areas on the go, instead of waiting for the year end. Invariably, they will embark on the path of development and improvement at an accelerated pace.
Here, if you leverage employee pulse surveys which are short and frequent in nature, you can ensure consistent and continuous self reflection from employees. With as frequent as one question a day, you can encourage your employees to build a culture of performance-oriented self assessment.
With self assessment and reflection being a fairly new practice to performance management, many organizations and employees struggle with getting it right.
While some believe that employees might see it as a chance to explain their bad performance, others believe that it might end up biasing the manager’s perspective.
However, when done right, employee self assessment can be an extremely powerful tool to facilitate a high performance culture. Here are a few tips to get your employees conduct performance self assessment the right way:
Encourage your employees to be open and honest. Employees must not see self assessment as a place for self aggrandizing in the hope of a better rating, rather an honest assessment of one’s performance.
For self evaluation to be effective, your employees need to reflect on their performance without the worry of being penalized for identifying areas of development and improvement
It is important to not see self assessment as the sole foundation for promotions and appraisals, but rather as a journey towards growth.
Next, persuade your employees to reflect on their OKR performance. The idea is not only to assess what has been achieved with OKR grading. It should also include reflections from OKRs about the possible enablers and blockers to further refine them for the next performance period. The employee must be guided to reflect on what helped achieve the OKRs and what other support is required as well as what he or she would personally like to work towards.
Download: Free OKR grading template
Third, when self assessing for performance review, employees must incorporate feedback from their conversations with managers and peers. If your organization has a culture of regular 1:1s, this will be very easy for your workforce. The idea here is to motivate your employees to reflect on what feedback they have been able to gauge and whether or not according to them their performance is a reflection of the same. 360 degree feedback can also be a helpful tool for employees to understand all aspects of their performance.
Factors like what did the manager praise about their performance or what did a coworker thank them for are very important for self assessment.
Read: Top 50 1:1 meeting questions for great managers
Finally, as a part of performance review self assessment, employees need to reflect on the challenges and opportunities, both internal and external. Internally, they need to assess their attributes, skill sets and aspirations and align them with the expectations to gauge their level of performance. Similarly, external factors like resources, team support and their impact on performance needs to be documented.
When you share these above mentioned tips with your team members, they are bound to ask questions about the best practices for writing or filling up self assessment surveys in the most effective way. We have you covered for that as well. Here are a few quick tips to help your employees write effective self assessment:
Read: How to go from performance management to employee development
If you look at these best practices closely, you will realize that the key to writing effective self assessment also lies in the questions that you ask.
Simply asking an open ended question like reflecting on your performance will seldom yield any substantial responses, mainly because your team members will struggle with starting their answers
Therefore, we have compiled a list of questions and potential answer prompts/ templates to help you make self assessment a part of your performance review process effectively.
Also read: 150+ useful performance review phrases to start using today
Ensuring impact with self assessment is not only dependent on your team members. There are several ways in which managers of an organization can help build a culture of effective self evaluation.
Create an open culture where employee self reflection does not become the sole tool to penalize or promote employees, see it as an extended glimpse of performance
As we come to an end, it is clear that employee self assessments are an integral part of performance reviews and if conducted in the right manner have the potential to drive a high performing culture. However, we understand that administering and facilitating participation for self assessment can be daunting, especially for a growing organization.
Fortunately, custom pulse surveys by SuperBeings with automated sending and reminders, along with NLP based sentiment analysis can take care of the same for you. If interested, book a free demo today to learn more.
How to use custom pulse surveys to enhance employee experience