7
min read
Never miss out on important talking points. Follow these 50 1:1 meeting questions to guide all your conversations with your team members to stay on track.
7
min read
Whether you are an HR leader or a line manager, you would agree that the focus on 1:1 meetings (one on one meetings) is on the rise. While collective brainstorming and collaboration is important, 1:1 meetings can help you gauge the pulse of each of your team members and ensure there is no disconnect at an individual level.
However, do you struggle with posing the right 1:1 meeting questions to make them more meaningful? Don’t worry, we have got you covered.
In this article, we will discuss top 50 1:1 meeting questions to ensure maximum effectiveness, and a few best practices to promote authentic responses.
But before we share the questions, let’s have a look at why having a structure and the right questions for your 1:1 meetings is absolutely crucial for your team’s performance.
You can leverage 1:1 meeting questions to ensure an effective dialogue with your team members, especially the ones who may not be comfortable in speaking out in large groups. If done well, 1:1 meetings can help you:
If you share the right 1:1 meeting questions, you can encourage your team members to share any challenges they may be facing. Regular 1:1 meetings can ensure that such challenges are communicated and addressed in time to facilitate employee satisfaction and better results.
The right 1:1 meeting questions can be an effective way to align the goals of your team members with those of the organization. Take this as an opportunity to see where your team members see themselves in a few years and how it aligns with what the organization seeks to achieve.
Leverage 1:1 meetings to know more about your team members, beyond what they do at work. Connect with them on a deeper level to build an authentic relationship to augment greater levels of trust, confidence and credibility. This can help promote greater retention within the organization.
Finally, 1:1 meeting questions can help provide personalized feedback to your team members that you may not want to share in a large group. You can take this opportunity to offer specific inputs and also learn from employees on what may be impacting their performance and seek reverse feedback as well.
If you want to know more about how to take your 1:1 meetings to the next level, here’s a detailed 1:1 meeting guide for you.
To leverage the benefits mentioned above, you can use the following 1:1 meeting questions to address the core issues. These questions can help you make the most out of your meeting to ensure that you don’t waste the time for either of you and are able to make a meaningful impact.
These questions can help you set the context and serve as an ice breaker. Before directly starting the conversation, ask these questions to create a comfortable atmosphere for your meeting and help your team members relax.
These questions are designed to help you gauge the level of engagement of your team members at work. They measure the level of motivation and commitment towards their work and can help you anticipate the flow for your 1:1 meeting.
The 1:1 meeting questions on goals and objectives are extremely important to help you understand the career trajectory of the person in the longer run and its alignment with organizational goals.
The next 1:1 meeting questions focus more on facilitating improvement and betterment as a team. They can help you gauge authentic feedback from your employees at a 1:1 level to understand how to make things better for them to reduce voluntary turnover and promote growth.
These 1:1 conversation questions are extremely critical to ensure the creation of a healthy workplace. You can use these to gauge if your employees are happy with the work-life balance and are able to manage their health and wellness or not. These questions will help you understand what role you can play to create a healthier workforce.
1:1 meetings are ideal for you to understand any collaboration and communication challenges your team members might be facing. It can also help you gauge insights on how well the team is communicating and any unique challenges they are facing at an individual level.
Performance and productivity are extremely crucial to an organization’s bottom line. 1:1 meeting questions around this theme can help you reflect on the performance and contribution of each employee, not only from a macro lens, but also facilitate self reflection.
1:1 meetings are a great opportunity for you to connect with your team members on how they seek to develop professionally. Since each professional is unique, these questions during 1:1 meetings can be highly effective to gauge individual development plans.
Each employee comes with diverse skill sets and responsibilities. Therefore, you can leverage these 1:1 meeting questions to understand if their skills and aspirations align with what they are expected to do and address any challenges that may occur.
Finally, 1:1 meetings must focus on what the progress has been and if there are any roadblocks on the way. These questions can help you map how well your team is accomplishing what is expected and where you can support them more, individually.
Armed with these questions for your 1:1 meetings, you can drive your conversation towards success. However, it is important to create the right environment and set up to ensure the answers are authentic and genuine. You wouldn’t want made up and rehearsed answers for the sake of better ratings and performance reviews.
Make sure your questions are easy to understand. Do not combine too many questions at once. Ask one question at a time and give the employee enough time to think and respond. You may want to set an agenda for every meeting, create appropriate 1:1 meeting questions and focus on a particular theme, like development goals or performance review.
Learn more about effective 1:1 meetings here.
Encourage your employees to speak their mind and not be worried about being judged for what they say. Respect their opinion and do not interrupt. Also, provide assurance during your 1:1 questions that their responses will not form the basis for reviews and ratings.
If you want your team members to share their challenges and aspirations, you need to build that trust and comfort where they don’t hesitate or feel apprehensive.
Truly listen to what your employees have to say and follow up the answers with some more questions. You should focus on going to the depth of any topic and make conversation with every answer. However, make sure your follow up questions don’t get intimidating.
Don’t push your views or opinions on what the employee has to say. You may have differing opinions on how they have performed or what development should look like. However, don’t expect them to follow what you believe is right.
Share it as an option they can pursue. Being too aggressive in sharing your point of view can discourage your team members from speaking their mind in the future.
Finally, guide and mentor your team members to create a plan of action and the next steps to follow up after the 1:1 meeting. Your meeting shouldn’t follow the approach of out of sight and out of mind. Always have a list of things that should be done to augment the effectiveness of the meeting.
It is also a good idea to check-in on the progress from time to time and take a download about the previous meeting when starting the next one.
These 1:1 meeting questions and practices can help you take the first step towards conducting effective personal meetings with your team members. However, with the dynamic and fast changing employee expectations and experiences, it is important to continually reinvent yourself and stay ahead of the change.
In such a situation, tools like SuperBeings can help you gain that competitive edge to drive performance and retention by providing you with templates and data-driven action points for your 1:1 meetings. It also helps you keep a track of your conversations by maintaining a history of all your 1:1 meetings in one place.
Finally, with or without a tool, as a manager, don’t ignore 1:1 meetings because you have other important tasks to do. Even a quick 20 minute weekly check-in done right can help you drive engagement, build a high-performance team, and turn you into a leader your employees can trust.
A Guide to Effective 1:1 Meeting for Managers
Like what you read? Now see it in action in your team, book a free demo with our experts today!
If you are trying to design a continuous and comprehensive performance management system, you would know the importance of conducting a 360 degree feedback. However, to make this exercise most effective, you need to go beyond simply involving everyone in the process to getting the process right — most importantly asking the right feedback questions to each stakeholder. This article will focus on how to write 360 feedback questions that create maximum organizational impact.
Let us quickly start by understanding what you must include in your 360 feedback questions to make it more effective.
Read: How and when to conduct 360 degree feedback
Without wasting any time, let’s dive into the 10 tips that can help you in writing excellent and effective 360 feedback questions.
Keep the language easy to understand and avoid using technical jargon. Make sure everyone is able to gauge the same meaning of the question and the focus is not lost in translation.
Keep adding the questions list for your next 360 degree feedback to your records throughout the year.
Since 360 feedback should focus on all aspects of an employee, if you add questions at different times, they will be more relevant
Ensure that the questions don’t have an inherent bias or don’t push or influence the respondent to answer in a specific manner. Make sure that the questions can have varied options as answers and not a singular focus because that’s what you want as a result. Furthermore, the questions should not create a bias in the mind of the reader of any kind.
Focus on one specific attribute or competency for each question. Don’t try to include everything in a single question to keep the number of 360 feedback questions low. You will end up receiving responses for only a part of the question and it will confuse the respondent too. For instance, if you want to talk about collaboration, do not couple it with factors like leadership skills or problem solving.
Before you start framing the questions, identify the key competencies that are most important for your organization as well as the role. Competencies could include communication, innovation, strategic thinking, etc.
Make sure that as a whole, all the questions cover all aspects you want to gauge the employee on from an organizational and functional role perspective. However, don’t overstuff too many competencies, keep them relevant to the employee in question. For instance, a person in sales may not need a question on technology knowledge as a part of 360 feedback questions.
In addition to being specific, be clear on what you wish to gauge or understand with every question you ask. For instance, a question on whether or not the employee pays heed to the opinion of others can help understand the level of active listening and a spirit of inclusion.
You need to have a fair balance between open ended and close ended questions.
A very long or complicated process is likely to reduce participation and defeat the purpose. Therefore, keep the count of 360 feedback questions to a maximum of 30-40 and make it very easy to participate and complete the same. Preferably, disseminate it through your existing communication/ collaboration tools.
Finally, make sure that the questions are framed in a way that is simple to evaluate. Too complex evaluations might take too much time and delay the action and execution, leading to reduced faith and impact on 360 degree feedback.
To ensure that your questions are relevant and specific, you can start with writing 360 feedback questions for different situations and contexts. Put simply, in this section, we will focus on what you should be asking and when. It will also help you in picking the right questions for the right employees, instead of bombarding everyone with the same questions.
These questions will help you understand what your team members think about the overall management at your organization and the effectiveness of specific team leadership.
These questions can help you understand the level of communication efficiency in your organization to ensure there is no gap between intention and execution.
Use these questions to identify and nurture employees that show leadership potential to build an effective succession pipeline.
These questions can help you understand how committed your employees are towards the organization, which will impact their level of engagement and quality of work.
You can leverage these questions when you wish to understand which employees are quick to think on their feet and will be able to address problems/ challenges that might come their way.
These questions can help you gauge the level of alignment between what your organization stands for and the core values/ beliefs of your employees.
Read: Strategic goal alignment: How to align team and organizational goals
Focus on these questions when you want to understand how well your employees are able to connect with their peers and other stakeholders.
These final set of questions can help you gauge how efficiently the employees are able to get work done. This points to the presence of the right skills to utilize resources in the best way possible.
To keep the entire survey with 360 degree feedback questions interesting and engaging, you can experiment with different question formats and templates. While some of your questions can have simple Yes/No answers, some can have multiple choices along with room for providing open ended answers as well. Here is an easy to follow template you can leverage.
Key competency: Strategic decision making
Top line: The employee/ subject name is able to
Attributes:
Spectrum
Open ended questions
Once you roll out the survey with your 360 feedback questions and receive the answers, you need to analyze the responses to come up with a final report and plan of action. However, any response analysis is subject to biases and other factors which might put the validity and reliability of the report into question. Fortunately, you can leverage these following practices to eliminate such instances:
Before concluding this article, we would like to discuss the top 8 questions that most managers have when it comes to 360 degree feedback, highlighting concerns they may be having.
Highlight how the performance and feedback on the performance of others is likely to have an impact on their performance too. Make them believe they can be an integral part of the growth journey for their team members.
Make the feedback anonymous to prevent sugar coating. At the same time, do not rely upon a single review as the ultimate feedback for any employee. Analyze at least 2-3 feedback responses for each employee to get the real picture.
3. How to make the process time effective?
Leverage technology platforms to roll out the surveys and collect responses. Furthermore, you can rely on the NLP sentiment analysis to gauge insights from open ended questions in addition to trend generation based on quantitative questions.
Check out how SuperBeings can help you conduct seamless 360 degree feedback. Book a free demo today
Highlight the positive impact of participation as a whole. Make it an interesting part of the employee lifecycle. Provide employees designated time within their work schedule to provide feedback. Do not make it an added burden. Additionally, keep the process simple with not a lot of questions at once.
Depending on the nature of the organization you can decide on the level of anonymity. Facilitate anonymity will help you fetch greater and more authentic responses. However, sometimes, you might struggle with context in this case. Therefore, you should adopt an approach of flexible/ partial anonymity.
Create a business case for 360 degree feedback. Illustrate how it can lead to a better employee experience, strategic learning and development, greater employee retention and other aspects which can lead to better performance and productivity.
Ensure that your questions are neutral and don’t lead to a specific sentiment or response. For instance, if you want to gauge punctuality for an employee, don’t use statements like do you think the employee is always late to work, rather focus on how would you rate the punctuality and sense of time for the employee?
Try to conduct 360 feedback on a regular basis and not wait for the end of the year to ask all the questions. Maintain a cadence to gauge responses.
As we end this discussion, it is clear that if you want to write 360 feedback questions in an effective way — you need to adopt an all encompassing approach, taking into account the different aspects of employee attributes, performance, personality and behavior.
It is, therefore, ideal to leverage platforms like SuperBeings to help you roll out, gather and analyze the responses using NLP and automation for best results. You can leverage our best practices to not only get the questions right but to also enable your managers to facilitate employee development at the end of the process.
If interested, feel free to book a demo today. No initial commitment required.
How and when to conduct 360 degree feedback
In the recent years, there has been a lot of attention that is being given to employee feedback, performance reviews and evaluation as a part of the whole performance management system.
While a major focus has been to prepare managers to give feedback in a constructive and effective manner, paying attention to employee self evaluation is equally important. Knowing what self appraisal comments to use can play a major role in helping employees to effectively reflect and evaluate their performance and convey it effectively to the rest of the team.
The purposes of employee evaluation and performance review in general have been talked about time and again. However, self appraisal takes the process of evaluation at a very personal and individual level, leading to a more pronounced understanding of an employee’s performance. Some of the top benefits of employee self assessment include:
Read: Employee self assessment: How to write a great one
In the section above, we have talked about the purpose or the need of self evaluation mostly from the perspective of the employee. However, self appraisal, when done correctly, has equally compelling benefits for the team as well as managers. A quick snapshot is captured below:
With self appraisal, employees become active participants in their review and appraisal process, rather than simply being passive recipients. Consequently, they feel valued, motivated and the level of engagement increases. Furthermore, with greater engagement, levels of commitment, retention and productivity go up.
When employees take a step back to reflect on their performance with self appraisal, they become more receptive to diverse ideas. Put simply, in the absence of self reflection, they will have a hard time gauging where they need to improve. Consequently, they will be defensive when a manager or the team gives them feedback on the same. However, self evaluation will help them accept the gaps and be open to learning and growing.
When employees reflect on their performance and identify the development areas, they will don a problem solving hat on to accelerate their professional journey. Through the course of time, this problem solving attribute will become a part of their skill set which will benefit the team and the manager greatly.
As a result of greater alignment due to self reflection on the strengths and areas of development, teams will see a greater sense of accountability to bridge the gaps identified. Under conventional circumstances, performance improvement might be seen as just a tick in the box by employees. However, after self appraisal, employees truly acknowledge and accept the need to bridge those gaps and take greater ownership and accountability.
Now that you have an understanding of why self appraisal matters, let’s quickly look at how to make it most effective. If you are experimenting with self evaluation for the first time, it can be an overwhelming activity for your employees. It is human nature to feel uneasy when you’re expected to evaluate your own performance. However, if you provide your employees with some comments they can use for self evaluation as a starting point, you can make the journey easier for them.
Put simply, self appraisal comments are common statements that can be customized by your employees during the self evaluation process, especially, if they find themselves at a loss of words to describe their performance
These phrases are available for both strengths and areas of development to help employees paint a realistic picture of their performance. Here are the top 100 self appraisal phrases that you can use for different performance parameters.
Use these self phrases to reflect on your clarity of communication, willingness to listen to others, etc.
These self evaluation phrases reflect how reliable or dependable you are for your team members, especially under special circumstances.
Using these self appraisal phrases can help indicate how invested or engaged you are in taking ownership of work without being asked to at times.
Similar Read: 150+ performance review phrases for managers
The following self appraisal comments are important to help review your performance on the basis of how punctual and attentive you are.
Use these self evaluation phrases when you want to highlight your strengths/ areas of improvement of working with the team, your collaboration skills, etc.
Creativity self appraisal comments can help you in reflecting on how effectively you are able to come up with novel and innovative solutions to challenges and new ideas to augment the impact and value created.
The following phrase can create a picture of your quality of work and how much attention you pay while undertaking a particular task during your self reflection process.
You can use these self appraisal comments to illustrate how well you understand what is expected out of you and how well you are able to deliver on the same.
Customer satisfaction self evaluation performance phrases help gauge how effectively you are able to address customer requests or complaints that leads to a higher Net Promoter Score, brand credibility, etc.
Finally, these self-appraisal comments can help you highlight your growth plans towards your professional development and impact on the organization.
With a broad understanding of the more than 100+ self appraisal comments that you can use as a part of your self evaluation process, let’s move to this concluding section. Here, we will focus on sharing a few templates that employees can use to articulate their performance in an effective manner.
The self evaluation phrases mentioned above can be added at the right places in these templates to give a holistic picture of one’s performance. A few things to focus on include:
In the last <performance period>, I have successfully <activity/ initiative undertaken> which led to <tangible impact (metrics)> for the organization.
My focus was on <a detailed view of everything that was done> which resulted in <accomplishments>.
Overall, I believe that I have been able to create an impact by achieving <top 3 achievements> and seek to amplify the same in the future.
I believe that the last <performance period> has been full of learning and development for me.
While I was able to <quick snapshot of achievements>, I acknowledge that I need to pay attention to <areas of improvement>.
I believe that this focus will help me <intended outcome for improvement>.
Towards this, I will ensure that I consistently work towards <improvement plan (courses, behavioral changes)> to achieve <SMART goal>.
That said, self appraisal is an extremely crucial step of performance review. As a manager you must encourage your team members to provide honest reflection on their performance without being afraid of any negative consequences. Apart from providing the self appraisal comments mentioned above, you can also use assessment tools to make self appraisal a common practice within the organization.
Custom Pulse Surveys by SuperBeings can help you with understanding their needs and help you support them better. If interested, book a free demo today.
Employee Self Assessment: How to write a great one
150+ performance review phrases for managers
How to use custom pulse surveys to enhance employee experience
Holistic performance reviews are integral for any organization that seeks to create a high performance culture. However, the nature of performance appraisals has undergone significant transformation with a focus on 360 feedback and review.
One of the key pillars for the same is employee self assessment and self appraisal. Through the course of this article, we will share with you why self assessment is important and how you, as a manager, can help your employees get it right to facilitate maximum impact.
As the name suggests, employee self assessment or self reflection is the practice or process where employees reflect on and assess their performance over a period of time to identify accomplishments, development areas and other performance aspects
The aim of self assessment is to get the employees’ view of their performance and add the information and data to manager and peer feedback. This can enable organizations to get a holistic understanding of the employee performance and gauge the overall contribution, some of which might be invisible from a macro view. Here are a few reasons why employee self assessment as a tool for performance review makes sense for growing organization:
With the rise of continuous performance management and regular review and appraisal, your self assessment process should follow a similar approach.
Instead of pushing employees to assess and reflect on their performance at the end of the year, you should encourage them to conduct regular self assessment
On one hand, regular and continuous performance linked self appraisal by employees will ensure that no part of their performance goes unnoticed. On the other hand, it will constantly give them a chance to reflect on their performance and improve on the development areas on the go, instead of waiting for the year end. Invariably, they will embark on the path of development and improvement at an accelerated pace.
Here, if you leverage employee pulse surveys which are short and frequent in nature, you can ensure consistent and continuous self reflection from employees. With as frequent as one question a day, you can encourage your employees to build a culture of performance-oriented self assessment.
With self assessment and reflection being a fairly new practice to performance management, many organizations and employees struggle with getting it right.
While some believe that employees might see it as a chance to explain their bad performance, others believe that it might end up biasing the manager’s perspective.
However, when done right, employee self assessment can be an extremely powerful tool to facilitate a high performance culture. Here are a few tips to get your employees conduct performance self assessment the right way:
Encourage your employees to be open and honest. Employees must not see self assessment as a place for self aggrandizing in the hope of a better rating, rather an honest assessment of one’s performance.
For self evaluation to be effective, your employees need to reflect on their performance without the worry of being penalized for identifying areas of development and improvement
It is important to not see self assessment as the sole foundation for promotions and appraisals, but rather as a journey towards growth.
Next, persuade your employees to reflect on their OKR performance. The idea is not only to assess what has been achieved with OKR grading. It should also include reflections from OKRs about the possible enablers and blockers to further refine them for the next performance period. The employee must be guided to reflect on what helped achieve the OKRs and what other support is required as well as what he or she would personally like to work towards.
Download: Free OKR grading template
Third, when self assessing for performance review, employees must incorporate feedback from their conversations with managers and peers. If your organization has a culture of regular 1:1s, this will be very easy for your workforce. The idea here is to motivate your employees to reflect on what feedback they have been able to gauge and whether or not according to them their performance is a reflection of the same. 360 degree feedback can also be a helpful tool for employees to understand all aspects of their performance.
Factors like what did the manager praise about their performance or what did a coworker thank them for are very important for self assessment.
Read: Top 50 1:1 meeting questions for great managers
Finally, as a part of performance review self assessment, employees need to reflect on the challenges and opportunities, both internal and external. Internally, they need to assess their attributes, skill sets and aspirations and align them with the expectations to gauge their level of performance. Similarly, external factors like resources, team support and their impact on performance needs to be documented.
When you share these above mentioned tips with your team members, they are bound to ask questions about the best practices for writing or filling up self assessment surveys in the most effective way. We have you covered for that as well. Here are a few quick tips to help your employees write effective self assessment:
Read: How to go from performance management to employee development
If you look at these best practices closely, you will realize that the key to writing effective self assessment also lies in the questions that you ask.
Simply asking an open ended question like reflecting on your performance will seldom yield any substantial responses, mainly because your team members will struggle with starting their answers
Therefore, we have compiled a list of questions and potential answer prompts/ templates to help you make self assessment a part of your performance review process effectively.
Also read: 150+ useful performance review phrases to start using today
Ensuring impact with self assessment is not only dependent on your team members. There are several ways in which managers of an organization can help build a culture of effective self evaluation.
Create an open culture where employee self reflection does not become the sole tool to penalize or promote employees, see it as an extended glimpse of performance
As we come to an end, it is clear that employee self assessments are an integral part of performance reviews and if conducted in the right manner have the potential to drive a high performing culture. However, we understand that administering and facilitating participation for self assessment can be daunting, especially for a growing organization.
Fortunately, custom pulse surveys by SuperBeings with automated sending and reminders, along with NLP based sentiment analysis can take care of the same for you. If interested, book a free demo today to learn more.
How to use custom pulse surveys to enhance employee experience