Employee Experience Platform

Keep track of your organization’s employee satisfaction and productivity with the best Employee Experience platform to reduce employee turnover once and for all

With the coming of the new technological era, employees are increasingly demanding consumer-grade tech experiences at work that help them feel connected to their coworkers and the company. This is where employee experience platforms come into picture. There is no doubt that you have heard how essential employee experience is, whether it was written in an article or spoken at a seminar, the value of employee experience or employee happiness cannot be ignored.

What is an employee experience platform (EX Platform)?

Employee experience platforms provide the dedicated digital space needed to foster human interactions and sentiments of trust, belonging, and gratitude, all of which are indicators of a highly engaged workforce and a positive culture.

These platforms are designed to support the progress of an organization in terms of investments that companies make when it comes to relationships and culture, right from  internal communications, employee feedback, employee recognition, to diversity and inclusion, philanthropy, events and much more.

Where are employee experience platforms used and by whom?

Employee Experience Platforms are pretty much a low-cost, low-time-commitment strategy that can help HR teams solve a variety of issues. Some of main issues include the following:

  • Communicating your employer brand to attract talent in today’s market that is considered to be highly competitive.
  • Ensuring that the candidates you attract, actually end up submitting an application.
  • Increasing levels of employee productivity and engagement.

Employees use employee experience platforms to access information from anywhere, at any time, on their devices as they progress from uncertainty to learning, feeling well supported, and achieving a successful outcome. 

A well-designed employee engagement portal provides an accurate picture of your company's overall spirit and morale. This helps you to identify any problems and make the required changes to keep your employees happy and satisfied.

Importance of using an employee experience platform?

Employee experience is no longer something that is a "nice to have" with employees spending so much time at work and a rising understanding of the physical and mental issues it entails. Prior to the pandemic situation, HR and leaders began to plan physical work environments that included games, gyms, and endless refreshments. These incentives were created to make the office a pleasurable place to work. 

But now health and safety requirements mean fewer people in the office, fewer interactions, and a mass move to remote and async work.The virtual workspace is where people spend their day so it’s no surprise that a pretty high percentage of HR leaders considered employee experience a top priority when it comes to influencing technology decisions.

EX platform has a distinct niche, which is why it is naturally valued. These solutions allow employees to share expressive digital social interactions with one another without disrupting work areas or pulling coworkers into their personal social media accounts.

It functions as a digital extension of company culture, where employees can reach out beyond the immediate group of their coworkers and connect with colleagues across the organization as a whole.

Benefits of using employee experience platforms

An employee experience platform is an accessible, unified, and simple-to-use place that incorporates engagement, wellbeing, productivity, collaboration, and communication technologies. It is made for employees, to satisfy all of their demands, and it goes beyond productivity to provide a slew of other perks. The benefits don’t end here. There’s way more to this than you’d ever imagine:

Better engagement levels
Highly engaged employees who make up hardly any percentage of workers, and offer much higher productivity, are less likely to leave, or make fewer mistakes, foster better team morale, and can become effective brand ambassadors. 

Engagement stems from a sense of belonging to a firm, which is fostered through interactions, collaboration, and culture. As a result, by bringing individuals together, an EX platform can assist enhance employee engagement.
Improved organization culture
The HR and organization leaders are mostly concerned about the loss of company culture as a result of the shift to remote employment. Creating a consistent culture when teams are dispersed, right when employees operate from multiple locations, can seem pretty difficult. However, this is nothing to worry about, as company culture can be developed, preserved, or rebuilt by providing employees with a common virtual workspace, such as an employee experience platform.

Giving employees the necessary tools and resources actually empowers them. Creating an open platform allows hierarchical boundaries to be broken down. EX platforms can be utilised to create a better, more inclusive culture in the workplace today.

Improved well being 
Employees spend more than 20-30 hours a week at work. This doesn’t account for the fact that in some countries, employees are working up to two hours more a day while remote.

An EX platform offers a softer side to employee needs, supporting mental and digital wellbeing.Taking a virtual coffee with colleagues, is one such example that offers a break from work, social interaction, and a chance to talk and share.Long days at work or at home can be exhausting, and if employees aren't supported, they may experience stress, burnout, and high turnover.

Higher levels of productivity
When employees have to navigate between programmes, seek for information, or do repetitive operations that could be automated, productivity suffers. It is believed that every single day, employees switch between apps about 1,100 times. This makes it simple to notice how much time is wasted without even recognising it.

An EX platform easily solves this problem by grouping the tools employees need into one platform.

Higher rates of retention
Employees who have pleasant experiences at work are three times less likely to consider leaving their jobs. Given the high cost of recruiting, training, and onboarding new employees, investing in good experiences that inspire employees to stay is a pretty wise decision.

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How to build an effective employee experience platform strategy?

A genuinely effective employee experience plan can never be complete without including a Digital EX Platform. Here’s what you need to know about building a perfect employee experience portal strategy 

Personalization

The number of employees shouldnt be a factor that evokes second thoughts when it comes to personalization. You should always have personalization as part of your employee experience platform, regardless of the number of employees. Sending the right people information that pertains to their job reduces clutter, making things more systematic.

Timing

Beyond personalization, it is important to make sure to keep a watch on your clock. This includes onboarding, reviews, corporate updates and more. Providing employees with data at the right time gives them the opportunity to plan their schedule better.

Access

It is important to keep in mind that not all employees have easy access to a computer. Ensuring that all of your employees can get information and applications improves the employee experience for all workers.

Features of a good employee experience platform

Implementing an EX platform can be quite overwhelming at times, but ultimately it should be something that is designed to simplify work life. Here are a few essential features you should look for in an employee experience management software.

  • Simplicity at its best
    Employees need a unified platform that is simple and offers a single point of access to all their tools and applications. Every department has multiple apps they use daily, and one tool can’t replace everything. So, look for an employee experience portal designed not to ‘’do it all’’ but to ‘’gather it all. The idea behind this is to unify tools to simplify jobs.
    Each department must have access to their unique applications. These should be stored in a single platform, to save time spent switching between apps.
  • Collective Intelligence
    Collective intelligence simply refers to the knowledge of everyone in your organization. More and more employers are realizing that employees are powerhouses of information and a heavily underused resource. So an employee experience platform should offer a way to gather this knowledge and perform its best to simplify knowledge.
  • Touchpoints matter
    An EX platform should facilitate and try to improve every interaction an employee has with a company, starting with their onboarding. The right employee experience app will simplify employee onboarding, by automating tasks for HR, providing new hires with the information they need from day one, and creating a collaboration space for newcomers to interact with their team.

    An employee experience software should be designed to improve the full employee journey and their day-to-day work. From easily logging on in the morning, searching for information, collaborating with colleagues, having an informal chat, consulting an HR document, monitoring KPIs and much more.
  • Collaborative 
    Teamwork and collaboration are key to success as people need to be able to work together easily on collective tasks. A good employee experience platform should offer templates for collaboration, better governance, and automation to simplify repetitive tasks.

    Beyond collaboration on work projects, a crucial part of the employee experience is social interactions. Casual catch-ups are increasingly important as people work remotely, and they should be facilitated in a good employee experience platform.
  • Flexibility 
    To be inclusive and to ensure every employee can take full advantage of the platform, the employee experience software should be easy to use regardless of people’s digital dexterity.The modern workplace is flexible, where hybrid work is pretty much the norm.
     
    Employees are routinely split between home and the office. So a good employee experience portal should be accessible on mobile phones, from a browser, allowing people to be productive and engaged from anywhere.

What makes SuperBeings the best employee experience platform

SuperBeings is one amongst the best employee engagement experience platforms with manager development built to streamline day to day activities. The platform takes daily employee feedback on the organization culture, manager's leadership skills and the nature of the employee's role over existing chat systems such as Slack, MS Teams.

Here’s why you might want to consider SuperBeings before any other employee experience portal out there:

  • SuperBeings consists of a very simple user interface and feedback mechanism.
  • An all-in-one platform that captures data efficiently.
  • Provides leaders with all the right tools, insights and recommendations along with employee satisfaction survey templates to up their people management game
  • A brilliant employee survey software to gain real-time insights to build your team
  • Measure the key drivers of your engagement with 40 + parameters, along with managerial competencies and much more,with a proprietary framework, backed by science.
  • Global, organizational, and peer benchmarks to help you take pre-emptive action on key issues.
  • A highly affordable employee experience tool.

How are we different from our competition

Apart from a plethora of features such as an exceptionally simple user interface, real-time analytics, and much more, SuperBeings provide managers with carefully crafted, customised tools to assist them in creating the greatest possible environment for their people in order to achieve various organisational goals.

Get answers and solutions to all of your employees' difficulties that are in the way of your company's progress.

Use our advised measures to ask the right questions and resolve common workplace issues. With SuperBeings you can now continuously measure the outcome of your updated actions and objectives and build the perfect organization

Customer feedback

Here’s what our happy customers have to say when it comes to sharing their employee engagement experience at their organization with us:

Ben Purvis
Head of Operations at Zippin

It's been exactly what I was looking for. Provides interesting and actionable information in a real-time way with a very unobtrusive UI built into the chat system.

Mitesh K
HRBP at NameWellthy Therapeutics

My experience with Superbeings has been great it has provided me with meaningful insights which has helped me take decisions which helped in shaping the right culture for the organisation.

Avishi Gautam
Human Resources Business Partner at Pocket Aces

SuperBeings- The Human Bot. It really helps understand the employee mindset. The questions that the SuperBeings tool asks are so well thought of and psychologically backed. The tool can be customized according to my organizational need.

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